How Wallet And Account Data Is Used
This Privacy Policy covers information supplied during account creation, phone verification, sign-in, cashier activity and support conversations. We may use account identifiers and verification details to keep your access connected to the correct profile, investigate an incomplete DANA or QRIS status, and match a bank transfer
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or virtual account reference with its intended account. OVO and GoPay wallet status can also create transaction records needed for account support. Device details such as browser type, operating system and sign-in time help us detect unusual access and keep sessions working across mobile and desktop.
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Where local law permits, we retain records for the period needed for account, payment and legal purposes, then remove or anonymise them under our internal process. Access depends on local law, and this policy describes how to ask us about your data.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.